SmartOnline SVTX Series 3-Phase 380/400/415V
20kVA 18kW On-Line Double-Conversion UPS,
Tower, Extended Run, SNMP Option
MODEL NUMBER:
SVT20KX
Highlights
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On-line double-conversion
topology, VFI operation
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Automatic and Manual Bypass
for enhanced reliability
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Optional ECO mode for high-
efficiency operation
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Internal batteries and
expandable runtime options
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Paralleling for capacity up to 3
units
Package Includes
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SVT20KX SmartOnline SVTX
Series 3-Phase 380/400/415V
20kVA 18kW On-Line Double-
Conversion UPS
Economical, entry-level 3-phase UPS system protects connected mission-critical equipment against
damage, downtime and data loss due to blackouts, brownouts, power surges and line noise.
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(2) RS-232 cables
6-pin current sharing cable
Owner’s manual
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Description
The SVT20KX SmartOnline® SVTX Series 3-Phase 380/400/415V 20kVA 18kW On-Line Double-
Conversion UPS with IGBT technology provides battery backup and AC power protection against power
disturbances that can damage electronics or destroy data. It’s recommended for critical IT or corporate
infrastructure, telecom, LAN/WAN, security and emergency, financial and light industrial applications.
The SVT20KX’s Voltage and Frequency Independent (VFI) design allows continuous operation at any
supported voltage at either 50 or 60 Hz. Zero transfer time to battery mode ensures no disruption to the
attached loads. Automatic and Manual Bypass keeps connected equipment powered even during
overloads and UPS maintenance.
IGBT inverter technology produces output power with less than 2% total harmonic distortion (THD) to
keep connected equipment functioning at its peak. A 3:1 crest factor safely supports a variety of loads,
even those with wildly fluctuating power demands.
Managing the SVT20KX is simplified through the interactive front-panel LCD interface, which displays
critical operating conditions and diagnostic data, such as load levels, available runtime, alarm status,
battery charge, and voltage and frequency values. Four LEDs indicate bypass, line, battery and fault
modes. A serial port allows connection to Tripp Lite’s free local shutdown agent. A built-in card slot
supports WEBCARDLX or RELAYCARDSV for network interface and remote monitoring and control. The
SVT20KX’s reduced size and small footprint save valuable space.
Features
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VFI True On-Line Double-Conversion 3-Phase UPS System
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Provides fully regulated sine wave AC output for critical telecom, network, security, financial, corporate
and light industrial applications
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+/-1% output voltage regulation in online and battery modes
High 0.9 power factor offers 20kVA/18kW output capacity, allowing for more connected devices
Selectable 380/400/415V output voltage
Wide input voltage window (305–478V) minimizes battery use and prolongs battery life
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Reliable Battery Backup with Expandable Runtime
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Supports half load for 11 min. and full load for 4 min.
Zero transfer time suitable for advanced network applications
Expandable runtime with optional external battery packs, such as Tripp Lite’s BP240V135
Restarts automatically after lengthy power outages
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IGBT Inverter Technology
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Produces output power with less than 2% THD to keep connected equipment functioning at its peak
Low <6% THDi input rating and advanced IGBT rectifier enables 1:1 Generator Sizing, eliminating
costly oversizing requirements for generators, breakers and cables
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Paralleling Capability
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Connect up to 3 units in parallel configuration for increased capacity
Automatic and Manual Bypass
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Increases system reliability
Allows maintenance without removing power from attached loads
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ECO Mode
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Operates at efficiency levels as high as 98.8% when input line conditions are favorable
SNMP/Web Capability
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Slot for WEBCARDLX network interface or RELAYCARDSV relay card for remote monitoring and
control options
Communications Ports
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DB9 and EPO ports offer local monitoring and shutdown options
Small-Footprint Tower Design
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Reduced-size black tower case saves valuable floor space
Matching external battery cabinets enable extended runtime options
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Specifications
OVERVIEW
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UPC Code
037332195890
OUTPUT
Output Volt Amp Capacity (VA)
Output kVA Capacity (kVA)
Output Watt Capacity (Watts)
Output kW Capacity (kW)
Output Capacity Details
20000
20
18000
18
Supports up to 100% load continuously in double conversion mode; Supports 100-110% load for 10 minutes, 110 to
130% load for 1 minute and greater than 130% for 1 second before switching to bypass mode; Inverter mode is
automatically restored as load levels are reduced to 70% or less; Configuration options support up to 3 SVT20KX
systems wired in parallel for increased capacity.
0.9
3:1
220/380V 3-PH Wye; 230/400V 3-PH Wye; 240/415V 3-PH Wye
50 / 60 Hz
Automatic frequency selection
+/- 1%
+/-11V of selected nominal output voltage (220V: 209-231V; 230V: 219-241; 240V: 229-251V)
+/- 2%
Hardwire
Pure Sine wave
Pure Sine wave
No
Power Factor
Crest Factor
Nominal Output Voltage(s)
Supported
Frequency Compatibility
Frequency Compatibility Details
Output Voltage Regulation (Line
Mode)
Output Voltage Regulation
(Economy Line Mode)
Output Voltage Regulation (Battery
Mode)
Output Receptacles
Output AC Waveform (AC Mode)
Output AC Waveform (Battery
Mode)
Individually Controllable Load Banks
INPUT
Rated input current (Maximum Load)
Nominal Input Voltage(s) Supported
Nominal Input Voltage Description
UPS Input Connection Type
Input Circuit Breakers
Input Phase
Power Factor (Input)
THDi
34.4A
220/380V 3-PH Wye; 230/400V 3-PH Wye; 240/415V 3-PH Wye
3-Phase Wye, 4 wire plus ground (L1, L2, L3, N, G)
Hardwire
63A (3 pole)
3-Phase
.99PF (100% load)
<6% (100% load)
BATTERY
Full Load Runtime (min.)
4 min (18kW)
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Half Load Runtime (min.)
Expandable Battery Runtime
External Battery Pack Compatibility
DC System Voltage (VDC)
Battery Recharge Rate (Included
Batteries)
Expandable Runtime
11 min. (9kW)
Supports extended runtime optional external battery packs
<a class="productLink" href="//www.tripplite.com/External-Battery-Pack-3-Phase-SmartOnline-UPS-
Systems~BP240V135">BP240V135</a>
240
4 hours to 90% (Internal batteries)
Yes
VOLTAGE REGULATION
Voltage Regulation Description
Overvoltage Correction
Undervoltage Correction
Online, double-conversion power conditioning maintains output within 1% of the selected nominal voltage in online
mode
Corrects overvoltage conditions to 520V (50% load) and 478V (100% load)
Corrects brownout conditions to 110V (50% load) / 305V (100% load)
USER INTERFACE, ALERTS & CONTROLS
Front Panel LCD Display
LCD DISPLAY: offers a variety of graphical, text and numeric information to indicate a wide range of UPS operation
and fault / warning conditions, including current operating mode, alarm status, load level, battery charge, input /
output voltage & frequency, estimated runtime and more (see user manual for a detailed listing)
ON / ENTER BUTTON: turns the UPS on and confirms a selection from the settings menu; OFF / ESC BUTTON:
turns off the UPS and returns to the previous item in the settings menu; TEST / UP BUTTON: initiates UPS self-test
operation and advances to the next item in the settings menu; MUTE / DOWN BUTTON: silences the audible alarm
and advances to the previous item in the settings menu; Press TEST/UP & MUTE/DOWN buttons simultaneously for
1 second to enter or exit the settings menu (See user manual for detailed information)
Alarms warn users of a variety of operational conditions: BYPASS MODE (beeps every 2 seconds), BATTERY
MODE (beeps every 4 seconds), FAULT MODE (beeps continuously), OVERLOAD (beeps twice per second),
OTHER WARNINGS (beeps once per second), FAULT (beeps continuously); All alarms can be silenced, except
OVERLOAD & OTHER WARNINGS conditions
4 LEDs report BYPASS / LINE / BATTERY / FAULT modes
Switches
Audible Alarm
LED Indicators
PHYSICAL
Installation Form Factors Supported
with Included Accessories
Primary Form Factor
UPS Power Module Dimensions
(hwd, in.)
UPS Power Module Dimensions
(hwd, cm)
UPS Power Module Weight (lbs.)
UPS Power Module Weight (kg)
Shipping Dimensions (hwd / in.)
Shipping Dimensions (hwd / cm)
Shipping Weight (lbs.)
Shipping Weight (kg)
Tower
Tower
33.9 x 9.8 x 32
86.11 x 24.89 x 81.28
392
177.81
41.74 x 14.96 x 36.22
106.02 x 38.00 x 92.00
429.90
195.00
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Cooling Method
UPS Housing Material
UPS Power Module Dimensions
(Height x Width x Depth, mm)
Primary UPS Height (mm)
Primary UPS Width (mm)
Primary UPS Depth (mm)
Fans
Steel
862 x 250 x 813
861
249
813
ENVIRONMENTAL
Operating Temperature Range
Storage Temperature Range
Relative Humidity
Operating Elevation (ft.)
Audible Noise
Operating Elevation (m)
0 to +40C (32-104F)
0 to +35C (32 to 95F) with battery; -15 to 60C (5 to +140F) without battery
5 to 95%, non-condensing
< 3000ft (Capacity de-rates by 1% for every 330ft over 3000)
<65dBA front side 1M
< 1000m (Capacity de-rates by 1% for every 100m over 1000)
COMMUNICATIONS
Communications Interface
Network Monitoring Port Description
Communications Cable
DB9 Serial; EPO (emergency power off); Slot for SNMP/Web interface
Card accessory slot also supports network interface and relay card options
DB9 cabling included
LINE / BATTERY TRANSFER
Transfer Time
Low Voltage Transfer to Battery
Power (Setpoint)
High Voltage Transfer to Battery
Power (Setpoint)
Zero transfer time in ONLINE MODE (0ms); ECONOMY MODE: 7ms from AC to Battery mode / 0.6ms from Battery
to AC mode
110V (50% load) / 305V (100% load)
520V (50% load) / 478V (100% load)
SPECIAL FEATURES
Grounding Lug
Cold Start (Startup in Battery Mode
During a Power Failure)
High Availability UPS Features
Green Energy-Saving Features
Yes
Cold-start operation supported
Automatic inverter bypass; Manual bypass switch
High efficiency economy mode operation
CERTIFICATIONS
UPS Certifications
UPS Certification Details
CE
EN 62040-1-1 (Safety); EN 62040-2 (Category C3)
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